Our services
IT services for
casinos and hotels.
We work alongside your casino or hotel IT team, adding specialist expertise and capacity for technical support, complex problems, and projects. We can help your team review, configure, migrate, secure, and support gaming, hospitality, and corporate systems, from Nutanix clusters and Layer 3 networks to Microsoft identity, cloud, and endpoint platforms. We can also manage an entire IT project with your team, including technical implementation, vendor coordination, change control, recovery testing, and documented handover. We also build local AI sandbox environments, connect selected casino applications through a single dashboard, train staff in Claude and ChatGPT, and customize departmental workflows with local Meta Llama models through Ollama. Your IT leadership sets priorities and retains approval and visibility throughout the work.
MGM Northfield ParkHow we help your team
Infrastructure, security,
and IT project delivery.
We work with your team on technical support, complex problems, and IT projects. We bring the specialist knowledge and additional capacity you need to get the work done.
IT Services
We configure and support Nutanix, servers, storage, Layer 3 networks, backups, firewalls, and endpoints for casinos and hotels.
Explore IT Services02Project Management
We plan and deliver IT and CMS projects with your internal IT department or directly with your leadership, from vendor coordination through cutover and handover.
Explore Project Management03Cybersecurity
We strengthen NIST-aligned controls, system hardening, EDR, SIEM, and access security, backed by GIAC-certified incident-handling expertise.
Explore Cybersecurity04Compliance
We deliver technical controls, remediation, and audit evidence for NIST CSF 2.0, CIS, and applicable PCI DSS and gaming requirements.
Explore Compliance05Cloud Services
We configure, migrate, and support Microsoft 365, Azure, Entra ID, Intune, Autopilot, SharePoint, and hybrid identity.
Explore Cloud Services0624/7 Help Desk
We provide 24/7 user support, after-hours coverage, Tier 3 escalation for complex incidents, monitoring, and interim staffing.
Explore 24/7 Help Desk07AI Services
We configure Voice AI and AI receptionists, build local AI sandboxes and application dashboards, train staff in Claude and ChatGPT, and customize departmental workflows using local Meta Llama models through Ollama.
Explore AI Services08Virtual CIO (vCIO)
We provide strategic IT leadership, technology roadmaps, budget planning, vendor oversight, and regular business reviews to align technology with your goals.
Explore Virtual CIO (vCIO)Also for other industries
IT services for
other businesses.
We act as the dedicated IT team for businesses in other industries. Alongside support, infrastructure, cybersecurity, cloud systems, and technology projects, we provide Voice AI and AI receptionists, practical AI training, local AI environments, application dashboards, and custom workflows for HR, Accounting, Marketing, and other departments.
AI Services
Practical AI training, Voice AI and receptionists, local AI environments, and custom workflows for your business departments.
Explore AI ServicesVirtual CIO (vCIO)
Senior technology guidance, IT roadmaps, budget planning and leadership reviews aligned with your business goals.
Explore Virtual CIO (vCIO)Certified expertise
Certified expertise.
Practical IT delivery.
Our team’s delivery experience spans more than 20 years and more than 50 casinos in the United States and Canada, across gaming systems, hospitality, corporate networks, and business-critical infrastructure. Incident response is backed by GIAC Certified Incident Handler (GCIH) expertise, and our staff hold Microsoft certifications in security, compliance, identity, Azure, and Microsoft 365.
Every engagement has an agreed scope and named responsibilities. We coordinate vendors and changes, review configurations, validate test results, and document operating procedures, while your IT leadership keeps direction, approvals, and visibility.
Additional project capabilities
We can also manage
major IT and CMS projects.
We can manage the entire agreed IT and casino management system (CMS) project for a purchase, sale, new build, relocation, or transition, with or without an internal IT department. We work with your ownership group, vendors, and any internal IT staff from planning and procurement through implementation, testing, go-live, and handover. Your leadership approves key decisions; CMS vendors remain responsible for their application configuration and migration tools.
Acquisitions and Divestitures
Full IT and CMS project management for buying or selling a property, including integration, separation, data, access, and vendor coordination.
Explore Acquisitions and DivestituresNew Properties and Builds
Coordinate infrastructure, CMS readiness, procurement, carriers, contractors, commissioning, and opening.
Explore New Properties and BuildsRelocations and Transitions
Plan and manage system moves, connectivity, data migration, cutover, testing, and support transitions.
Explore Relocations and TransitionsCMS Conversions
Manage CMS conversions, upgrades, integrations, testing, cutover, and stabilization with your team and CMS vendor.
Explore CMS ConversionsLet’s talk
What technology
support do you need?
Tell us about the support gap, complex problem, or project in front of you. We can add Tier 3 expertise to your casino or hotel IT team or manage a complete IT project, with or without an internal IT department, from planning through handover.
Prefer to call? 1-877-452-5811