Service scope and delivery
We review and configure backup and recovery around agreed recovery point objectives (RPO) and recovery time objectives (RTO). We configure protection for servers, VMs, supported applications, files, and cloud workloads, including retention, offsite copies, application-consistent backups where supported, and immutable repositories where available. We monitor failed jobs, test restores, and document recovery dependencies and runbooks. Replication and disaster recovery exercises can validate recovery at another location. Your team receives tested recovery evidence and visibility of gaps against the agreed objectives.
Backup and Disaster Recovery: every engagement starts with agreed systems, responsibilities, an implementation plan, validation criteria, and handover documentation.
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What technology
support do you need?
Tell us about the support gap, complex problem, or project in front of you. We can add Tier 3 expertise to your casino or hotel IT team or manage a complete IT project, with or without an internal IT department, from planning through handover.
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